1. Who provides this service
RapidMed Training is an arm of RapidMed Services, the trading name of Ronald Carter, a sole trader based in Leiston, Suffolk, United Kingdom. Contact: training@rapidmed.co.uk.
2. The service
RapidMed Training is an online continuing professional development (CPD) community for paramedics, nurses, doctors, and other pre-hospital responders, hosted on the Skool platform. Membership has two tiers:
- Free membership — join at no cost, with access to the community and selected content.
- Premium membership — £29 per month or £249 per year, with access to the full library of modules, video lessons, knowledge checks, CPD certificates, reference cards, and reflection templates.
You need a Skool account to join. Skool's own terms and privacy policy also apply to your use of the platform, and premium payments are processed by Skool. We are not VAT registered — prices shown are the full amounts payable.
3. Billing, renewal, and cancellation
- Premium membership renews automatically — monthly or annually depending on your plan — until you cancel.
- You can cancel at any time through your Skool account settings. Cancellation takes effect at the end of your current billing period, and you keep premium access until then. We do not give partial refunds for unused time in a billing period, except as set out in section 4.
- We will give you reasonable notice by email or community announcement before any price change, and no price change will take effect until your next renewal.
4. Your 14-day right to cancel
5. Professional responsibility — important
RapidMed Training content is educational CPD material. It is not a formal qualification, it does not certify competence, and it does not replace your primary clinical education, your employer's or organisation's protocols, or current national clinical guidelines. You remain responsible at all times for practising within your own scope of practice, qualifications, and local governance arrangements. Nothing in the community constitutes medical advice for any specific patient or situation.
CPD certificates issued through the community are evidence of learning activity for your professional portfolio. They are not accredited or regulated qualifications.
6. Community conduct
- Be professional and respectful to other members.
- Never share identifiable patient information. Any case discussion must be fully anonymised in line with your professional obligations.
- Your membership is personal. Do not share your login or redistribute premium content.
- We may remove content or suspend or terminate membership for breach of these terms. If we terminate a premium membership other than for breach, we will refund the unused portion of your billing period on a pro-rata basis. If we terminate for breach, no refund is due.
7. Intellectual property
All course materials, videos, reference cards, and templates are the intellectual property of RapidMed Services. Premium membership grants you a personal, non-transferable licence to use them for your own professional development. You may not copy, sell, or redistribute them.
8. Service availability and liability
We aim to keep the community and its content available at all times, but the service depends on the Skool platform and we cannot guarantee uninterrupted access. We are not responsible for clinical decisions made by members. Nothing in these terms excludes or limits liability that cannot be excluded or limited by law, including liability for death or personal injury caused by negligence. Your statutory rights as a consumer, including under the Consumer Rights Act 2015, are not affected.
9. General
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If any part of these terms is found unenforceable, the rest remains in effect. We may update these terms from time to time; material changes will be notified in the community and will apply from your next renewal.
10. Contact and complaints
Questions, cancellation requests, and complaints: training@rapidmed.co.uk. Our privacy notice is at rapidmed.co.uk/privacy.